Your Docs Already Have the Answers
AI-powered support widget that reads your documentation, knowledge base, and FAQs — then answers customer questions instantly. Embed in 5 minutes.
Annual plans are billed upfront at a 20% discount. Your Pro plan drops from $99/mo to $79/mo when billed annually ($948/year).
Trusted by 2,000+ support teams
Support teams are drowning in repetitive questions
Without HelpWise
- 67% of support tickets are answered in your docs
- Average response time: 4.2 hours
- Support agents burned out on repetitive questions
With HelpWise
- AI resolves 85% of questions instantly
- Average response time: 2.3 seconds
- Agents focus on complex issues that matter
AI that actually knows your product
Your Docs
PDFs, URLs, Markdown
Chunks & Embeddings
Split into 512-token segments
Vector Database
23,847 chunks indexed
Customer Question
Customer asks
AI Finds Chunks
Top 5 relevant chunks
Accurate Answer
With source refs + confidence
Embed in 5 minutes. Seriously.
<!-- Add to your website --><scriptsrc="https://widget.helpwise.ai/v1.js"data-api-key="hw-api-k8f2..."data-theme="violet"data-position="bottom-right"async></script>
Works with
Everything you need for AI-powered support
RAG-Powered Answers
Retrieval-augmented generation delivers accurate, context-aware answers grounded in your actual documentation — not hallucinated responses.
Source Transparency
Every answer includes clickable source references so customers can verify information and explore related documentation on their own.
Auto-Sync Docs
Connect your docs, Notion, or Confluence and Acme automatically re-indexes when content changes — your widget always has the latest answers.
Smart Escalation
When the AI is unsure, conversations are automatically routed to the right human agent via email, Slack, or Zendesk with full context.
Multi-Language
Serve customers worldwide with automatic language detection and responses in English, Spanish, French, German, Portuguese, Japanese, and Chinese.
Analytics & Gaps
Track resolution rates, discover documentation gaps, and monitor AI confidence to continuously improve your knowledge base coverage.
Widgets Deployed
Questions Answered
Instant Resolution
Avg Relevance
Connects to your existing stack
Don't see your tool? Use our API or webhooks.
Simple, transparent pricing
Start free, scale as you grow
Starter
- 1 support widget
- 1,000 questions/month
- Up to 100 documents
- Email support
- Basic analytics
- Community forum access
Pro
- 5 support widgets
- 10,000 questions/month
- Unlimited documents
- Slack integration
- Advanced analytics
- Custom branding
- Priority email support
- API access (10k req/mo)
Enterprise
- Unlimited widgets
- Unlimited questions
- Unlimited documents
- SSO & SCIM provisioning
- Custom AI model tuning
- 99.9% uptime SLA
- Dedicated success manager
- Custom domain
- Audit logging
- Advanced security controls
Stop answering the same questions over and over
Let AI handle the repetitive support questions so your team can focus on what matters.
No credit card · 14-day trial · 1,000 free questions